Annalie is in the recliner saying, “Well I’m telling you that salmon was this big…”
And just so that you do not think that I am just a miserable old crank who likes to complain about crappy customer service like the kind we received from Sears, let me tell you about shopping at Costco in Burnaby. Everyone we meet in the store is happy to see us, marvels at the twins and they make us feel ever-so-welcome. When we get to the cashier another person typically rushes over to help us load our purchases into the buggy and ask questions about the twins.
It is not so much what they do to help us, but their friendly attitude and the way they want to help. I like it. A lot.
Nevermind Martha Stewart or Nate Berkus decoration styles, our house is now done up in Fisher Price decorations. Everything is done in primary colours and is very low to the floor. It is very pleasing to the eye during the day time but deadly at night when the lights are out and one is hurrying for a bottle of milk.
So we called the Sears 1-800 number…and Sears earned a big fat FAIL this morning. The offer to “make things better” was to offer us another free sitting. Fabulous except we bought the package the first time we went into Sears that waives all future sitting fees. Ah, but this offer includes three free sheets. Sheets are the 8×10 pages that the pictures come on.
All we really wanted was to receive the photos we purchased in a timely fashion with some semblance of quality present in their production. Is that really so much to ask? So we have our August sitting photos going back to St Louis (Sears photo printing center) for the third time to try and get the picture right.
Zero out of five stars for this kind of customer satisfaction. Never again Sears, never again.
Whereas Blonde Bear loves to be at her desk working like her Papa, Brown Bear prefers the more leisurely approach to life.
This is Blonde Bear at her desk. And just like here Papa, she likes to work at her desk while wearing a stylish toque…or as is called in the US, a woolen-knitted cap.
Remember me talking about the holiday theme photo shoot and the person there handing me the pics from our previous shoot? Did I mention that the previous shoot took place in August? And that they had previously printed the pictures but when they went to give them to me they saw the corners of the pictures were all bent over? So they said, no problem, we will get reprints done and have them for you in the next couple of weeks.
So now we are in November and guess what? They did get the reprints done. And when we got home to look at them, there is a great big line right up the middle of the photo. Classy. Quality control? Missing.
So they will reprint them AGAIN. And to make things “better”, the person in Sears gave us a 1-800 phone number to call to complain to. Huge failure on their part in every single way. I wouldn’t go into Sears to use their washroom now. What an embarrassment for them.
The most amazing opportunity in having twins is to see how two individuals develop while living in identical surroundings. First thing that we noticed is that Story, the Baby B, and smaller of the two at birth, is always on the move. She has discovered how to roll side to side and travels all around the house in this fashion. Just this week she figured out how to roll in the opposite direction so she gets “beached” against the legs of furniture much less often.
The problem with her rolling is that she is also now able to roll over top of bed pillows. This means we are no longer able to contain her on our bed while we go brush our teeth or bring Annalie from the crib to our room. In fact this morning we returned to the bedroom to see Story wedged between the bedside table and the bed. She was in there squirming away and when she saw us, a big ol’ grin spread across her face.
But on the other hand, Annalie is into eating whereas Story is not. Annalie has been eating rice cereal for a couple of weeks now. After the first dayof eating from a spoon she knew that the spoon was bringing her food. She now opens her mouth and flaps her arms when she sees the spoon coming at her. And just this weekend gone she ate some mashed up avocado. Made a very funny face when she tried it but then looked for more.
The funny thing is that Annalie does not travel around by rolling. And Story does not want to try any new foods. All she wants is the boob or the bottle. Cool to see them pushing their limits, each in their own, unique way.
If you had twin baby girls at home who are too young to get vaccinated against the H1N1 flu and you worked in a place where some of the people believe it is important for them to come into work even though they have been positively diagnosed with H1N1, would you reconsider getting the vaccine yourself? I am reconsidering.
We have come too far to let our little ones come to such risk. Caragh was hospitalized at week 29 of the pregnancy because she went into pre-term labour. That means that she was in a hospital bed, not allowed out for anything other than toilet trips until the twins were born. You try laying in a hospital bed for four weeks. All we did was pray that we could get to 30 weeks so our little beans’ lungs would be better developed. Yeah, babies are born earlier than 29 weeks but it makes their lives so much more complicated. We wanted to get to week 30. And we did.
So then we pray for week 31, and then 32. And then I got the call from a doctor telling me to sit down, stay calm and listen. When someone says stay calm, the first thing you do is panic. “Something has happened to the babies…their heart rates have dropped by half and we are monitoring the situation. You best get here as fast as you safely can.”
Just a little less than 24 hours later, on day one of week 33, we had twin daughters. Born at 1705 grams and 1750 grams. 1705 or 1750 grams is tiny. And then they lose weight. They dropped to 1500 grams and you wonder when they will begin to gain weight. And you wonder when they will be able to eat and breathe on their own. And you sit there ina chair with this baby, the tiniest baby you have ever seen, you sit there and hold this tiny baby and wonder what kind of a miracle made this possible. Then you think back and realize it was actually a bottle of red wine, a little Barry White and that back rub that made it all possible…
And then you wonder when the feeding tube will come out. And then you wonder why she has blood in her lungs. And then you wonder if she can eat more than 3 grams of food at a time. And you wonder if the breast milk will come seeing as you cannot be with your babies all day and all night…it does, and it did. And then the doctors shave one of your little babies pretty little head because her hand is so small they cannot get another needle into it. And you wonder when that will grow back…and why did they need another IV in her?
The days go on, the weeks roll by, and going to the hospital becomes part of your daily life routine. Sitting and holding a tiny little baby who doesn’t seem to ever get bigger. Babies that look more like skinned rabbits than babies, but babies you think are the most beautiful ever born.
And then after seven weeks of going to the hospital the doctors say, “you can take one of your babies home but not the other.” And you wonder if they will be okay being away from each other. And Baby B has to stay in and you wonder why she is not able to eat and breathe like her sister suddenly can.
And then a couple of weeks later you go to visit and the hospital people say you can take Baby B home.
And then you have two miracle babies at home. A week before they were even due to be born they are at home and they are beautiful and they are all ours and we love them more than anything else in this world and it is all right. It is so perfect. And you realize that you would do ANYTHING to protect your precious babies and you do. Because these are the most incredible babies in the world. And even though you realize probably every parent goes through this same routine (with some mods) you know that your babies are the best, brightest, and most incredible.
I will do whatever I can to protect these precious little ones. And if that means I need to risk myself by getting a vaccination to protect me from contracting H1N1, I will do so.
I guess the twins did not get the memo about the clocks all being moved back an hour last night. Ususally at 6pm we take them upstairs and bathe them, get them into clean sleeping sacks, argue about how much baby powder to use on them (I err on the side of never too much) read a little Brown Bear, Brown Bear or the new edition of Ernest Hemingway’s classic “A Moveable Feast” to them, feed them a bottle of milk and then hold them for a few minutes while they fall asleep. This ususally happens at 6pm. Well today their 6pm happened at our newly assigned 5pm…they are not happy with that change thank you very much and even mentioned moving to Saskatchewan where there is no silliness like daylight savings time. They liked the clocks just they way they were and have voiced their displeasure with the change in the system. Although they are now pleasantly asleep.